SHIPMENT RETURNED BACK TO US DUE TO DAMAGE IN TRANSIT

SHIPMENT RETURNED BACK TO US DUE TO DAMAGE IN TRANSIT

Please note: In some cases, the carrier may return the order to the sender. If the box is returned to us, we will inspect it and take appropriate action.


Received Damaged Shipment: If you receive a damaged shipment, do not sign for the box. Instead, mark it as “pending” or “damaged upon arrival".

Customer Service 
Office – (630) 912-2673 #1 
Fax: - (630) 422-1129
Email: support@midwestgoods.com

Customer Service Department Hours 
8AM - 7PM CST Mon-Fri 
Closed - Saturday 
Closed - Sunday


    • Related Articles

    • SHIPMENT RETURNED BACK TO US DUE TO INCORRECT ADDRESS

      If the shipment gets returned to us due to incorrect address we will contact the customer via phone/email on file to get the updated address information. We will reship your packages as soon as we have the information. Note: Customer will be ...

    • SHIPMENT RETURNED BACK TO US AFTER FAILED DELIVERY ATTEMPTS

      If the shipment gets returned to us due to failed delivery attempts we will contact the customer via phone/email on file to get the updated information. We will reship your packages as soon as we have the information. Note: Customer will be ...

    • Freight Shipments

      Instructions For Receiving an LTL Pallet Delivery When receiving an LTL pallet freight carrier delivery, it is important to follow the the guidelines below: Only sign for the delivery after you have checked to make sure that it has arrived safely and ...

    • RECEIVED DAMAGE PRODUCT / BROKEN PRODUCT / ITEM NOT ORDERED

      NOTE: Due to Covid19 shelter in place, all returns will not be processed until the shelter in place is over. Once employees return to work all returns will be handled based on when they arrived. You will be notified when your return is processed. ...

    • Terms & Conditions

      1. Customer Qualification & Legal Notice To purchase from Midwest Goods Inc, you must: Be 21 years of age or older. Be a licensed retail/wholesale business or maintain any other license required under applicable state laws. Midwest Goods Inc reserves ...