SHIPMENT RETURNED BACK TO US DUE TO DAMAGE IN TRANSIT

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• SHIPMENT RETURNED BACK TO US DUE TO INCORRECT ADDRESS

  If the shipment gets returned to us due to incorrect address we will contact the customer via phone/email on file to get the updated address information. We will reship your packages as soon as we have the information. Note: Customer will be ...

• SHIPMENT RETURNED BACK TO US AFTER FAILED DELIVERY ATTEMPTS

  If the shipment gets returned to us due to failed delivery attempts we will contact the customer via phone/email on file to get the updated information. We will reship your packages as soon as we have the information. Note: Customer will be ...

• Freight Shipments

  Instructions For Receiving an LTL Pallet Delivery When receiving an LTL pallet freight carrier delivery, it is important to follow the the guidelines below: Only sign for the delivery after you have checked to make sure that it has arrived safely and ...

• RECEIVED DAMAGE PRODUCT / BROKEN PRODUCT / ITEM NOT ORDERED

  NOTE: Due to Covid19 shelter in place, all returns will not be processed until the shelter in place is over. Once employees return to work all returns will be handled based on when they arrived. You will be notified when your return is processed. ...

• WHAT IS YOUR RETURN POLICY FOR CASH & CARRY PURCHASES?

  Defective items may be returned within 30 days of the delivery date as indicated by your tracking information. Our 30 Day warranty applies to manufacturing defects ONLY. Usage-based defects are issues caused by mistreatment and/or misuse of products. ...