NOTE: Due to Covid19 shelter in place, all returns will not be processed until the shelter in place is over. Once employees return to work all returns will be handled based on when they arrived. You will be notified when your return is processed. Sorry for any inconvenience.
Please check your order and verify the contents of the order within 72 hours of delivery of the shipment. If you have received a damaged product, a product that was not ordered, or an incorrect product; please notify the Customer Service Team via email to support@midwestgoods.com
In your email please include your order number in the subject line. The email should include a brief description of the problem, and include a photo of the product you have a problem with including your order number and today's date written on a piece of paper.
After you send this email, you will be contacted by our Customer Service Team to resolve your issue. If a replacement product is not available, Midwest Goods Inc reserves the right to issue a store credit in place of a replacement item.
If you have any questions or concerns about a damaged or incorrect product, please contact our Customer Service Team.
Customer Service
Office – (630) 912-2673 Ext 1
Fax: - (630) 422-1129
Email: support@midwestgoods.com
Customer Service Department Hours
8AM - 7PM CST Mon-Fri
Closed - CST Saturday
Closed - CST Sunday