I HAVE NOT RECEIVED MY ORDER

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• PLACE ORDER VIA FAX

  How To Place Order Via Fax Place an order Via Fax at (630) 422-1129. To confirm your fax has been received, after 15-30 Minutes please call our Sales Department at 630-912-2673 #2. Once your order is placed, you will get an order confirmation to the ...

• RECEIVED DAMAGE PRODUCT / BROKEN PRODUCT / ITEM NOT ORDERED

  NOTE: Due to Covid19 shelter in place, all returns will not be processed until the shelter in place is over. Once employees return to work all returns will be handled based on when they arrived. You will be notified when your return is processed. ...

• CHANGE SHIPPING ADDRESS INFORMATION OF YOUR ORDER

  We will not be able to change shipping address information if the order has already been shipped. If you have not received shipping confirmation via email for your order we can assist you with a change of information. Contact our customer service ...

• CHANGE SHIPPING METHOD OF YOUR ORDER

  We will not be able to change shipping methods if the order has already been shipped. If you have not received shipping confirmation via email for your order we can assist you with a change of carrier. Contact our customer service team. Our customer ...

• ORDER CONFIRMATION / INVOICE

  After you place an order you will receive an order confirmation in your email. If you wish to see your previous orders and invoices you can do so by going to "My Account" and checking order history. To print an invoice click on the order number that ...