DECLINED ORDER THAT CHARGED YOUR ACCOUNT / DUPLICATE TRANSACTION CHARGE
Any online attempted transaction will place a hold on the funds with your bank. Because the order(s) declined, we have not accepted the funds. Your bank does need to process the attempt(s), however. Once your bank has finished processing the pre-authorized hold(s) the funds will return to your account. This generally takes banks 1-5 business days on their end.
If you have any questions or your funds do not get returned to your Bank/Card, please contact our Billing department via phone at 1-630-912-2673 #4 or email at Accounts@midwestgoods.com. Hours of Operation for our Billing department are Mon-Friday 8AM-7PM CST.
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